Smana Hotel Al Raffa Dubai

the staff at the front office, especially mary ann, gladys, and bherita, were always smiling and welcoming. a special mention to supervisor imee, who was fabulous and charming, making sure everything was perfect. the rooms were comfortable and cleaned daily, offering great value for money. highly recommended for both leisure and work trips.

Couldn't find any faults at all! 🌟

Oh, mate, the sliced tropical fruits at Smana Hotel Al Raffa were a flavor explosion! The room cleanliness was top-notch, and the friendly receptionist added a touch of warmth.

Now, here's the spicy scoop—location was a pain with the ongoing construction, and the dining options were a bit underwhelming. But hey, the vibe still sparkled!

I always choose this place for my stay. The staff helped with travel tips at my first stay. It suits me perfectly and has everything I need. Free Wi-Fi, 24-hour reception, rooftop pool, and conference room are just some of the amenities. Coming back for a business trip.

I chose Smana Hotel Al Raffa solely for its proximity to Jumeirah open beach, but the outdoor pool pleasantly surprised me. It was a great place to relax and unwind after a day of exploring Dubai's landmarks.

AC issues, poor staff handling. Cockroaches.

During my stay, I was impressed by the rooftop swimming pool. It felt like taking a refreshing dip amidst the clouds. The stunning city views from the balcony were simply unparalleled.

Check-in process delays

the rooms were clean and well-furnished. the hotel is very near to the metro station - making it easy to get around. the staff is super friendly and helpful, and the receptionists were cooperative.

Would recommend

I chose Smana Hotel Al Raffa for its convenient location near the Meena Bazaar, and I was pleasantly surprised by the excellent restaurant and the well-maintained fitness center.

Charged more than total price.

My recent stay in a certain hotel in Bur Dubai was surprisingly pleasant. The room was comfy, and I enjoyed the quirky art on the walls. Evenings were lively with the rooftop pool and nightclub. I loved the location—close to souks for shopping and iconic landmarks for sightseeing. The variety of dining options kept my taste buds happy. a delightful stay.

The hotel's impressive array of amenities truly enhanced my stay. The well-equipped gymnasium was a welcome feature, providing a convenient option for maintaining my workout routine while on the road. Additionally, the large swimming pool and children's wading pool offered a refreshing respite after a long day of meetings. The gracious lounge areas on each floor, complete with wireless internet access, made it easy for me to stay connected and productive throughout my stay.

WiFi service was unreliable.

The tour desk at the hotel was incredibly helpful in providing us with detailed information on local attractions and arranging family-friendly excursions. The rooftop swimming pool and lively nightclub provided a great atmosphere for adults to unwind, while the Burj Al Arab and Dubai Cruise Terminal offered plenty of exciting activities for the entire family to enjoy.

My wife says that families with children would appreciate more variety in the children's menu at the restaurant.

I absolutely adored the cozy ambiance of the hotel. The decor throughout the hotel was elegant and had a warm, inviting feel that made me feel right at home. The general areas were well-maintained and easily accessible for seniors like me, with spacious hallways and comfortable seating areas. Additionally, the hotel's close proximity to the Dubai metro green line, just a 10-minute walk away, made it convenient for elderly guests to explore the city with ease.

One small improvement I would suggest is to have grab bars installed in the bathrooms for added safety. The children of the staff were very attentive and accommodating, but having grab bars would further enhance the vacation experience for senior guests.

The hotel staff was super friendly and helpful, which really stood out to me. The bed was comfy, and the room had a nice setup with a table and chairs. It's a bit far from the main attractions, but the nearby bus stop makes it convenient to get around. 🚌 The massage options were fantastic, and I enjoyed the relaxing spa lounge. While there were a few minor issues with cleanliness in some rooms, overall, it didn't affect my positive experience.

I recently stayed at Smana Hotel Al Raffa for a quick getaway with my family. com. The room itself was spacious and had a lovely decor. One of the highlights of our stay was the peaceful atmosphere - it was so quiet, making it ideal for rest and relaxation.

Couldn't recommend this hotel more.

The staff at Smana Hotel Al Raffa always greet guests warmly, particularly Mary Ann, Gladys, and Bertha. Special mention to the supervisor Miss Imee for her exceptional customer service. the rooms are comfortable, clean, and inviting.

Small room, limited TV channels.

the highlight of my time there was the restaurant, which offered a wide variety of delicious food. there was an Indian night club on the ground floor, providing an entertaining atmosphere with lively music and talented dancers.

Everything was spot on! 👌

I LOVED the rooftop pool with amazing views. the full body massage was so relaxing. Would definitely stay here again! Even better in person than in photos!

The accommodation was really nice with comfortable beds and cleanliness, contrary to negative reviews. The staff was friendly and accommodating. My room was well-prepared as requested. The Dubai Metro was conveniently close. The spa and swimming pool were relaxing, while nearby landmarks like Meena Bazaar and The Dubai Mall provided unique family bonding experiences.

Convenient location near a metro station, with good food options and friendly staff. Comfy beds and affordable prices. Rooftop pool and sauna available, with free onsite parking. Allows guests to visit your room after check-in.

Warm hospitality, excellent staff, hygienic rooms, good value for money, spacious rooms, helpful staff.

Everything is what I need and want.

Enjoyed budget-friendly stay at Smana Hotel Al Raffa. Indian breakfast was a delight, conveniently close to Meena Bazaar and Dubai Museum. Room service efficiency could be improved.

The hotel is located too far from everything, with at least 25 minutes taxi drive. It's also difficult to get a taxi, so you can be stuck without transportation.

The hotel cleanliness leaves a lot to be desired, with many guests complaining about dirty rooms, bad smells, and hair on their beds.

The receptionist and hotel staff were friendly and polite. the room decorations were beautiful, creating a pleasant atmosphere. the bathroom shower was amazing, providing a relaxing experience. the hotel's cab service was convenient and the driver was courteous.

The hotel lacked in providing complimentary amenities and there were not enough TV channels available. the room intercom had noise distortion and the television was not clear.

The hotel had modern decor and the staff were friendly and cooperative. The location was convenient, close to the International Modern Hospital and New Gold Souk building. The room size was average and the hotel was well-maintained. The morning shift staff provided good services. The hotel also offered early check-in between 1-2pm.

Felt happy, no complaints whatsoever.

Smana Hotel Al Raffa offered competitive rates and accommodating staff, especially during unforeseen circumstances. the location was convenient, with available parking.

No complaints.

We had a pleasant stay at the hotel and the staff was very cooperative. They were kind and provided us with a clear explanation of the hotel and its location. the duty manager was especially helpful and brilliant in taking care of guests. the wifi and air conditioning in the hotel were satisfactory. We also appreciated the fact that they refunded us for any inconveniences.

Nothing, no complaints at all. 👍

The room was comfortable, and the staff were friendly and accommodating. I appreciated the quick response to my requests, such as getting a kettle and iron in the room upon my inquiry. the restaurant offered a variety of tasty dishes at reasonable prices, which made dining convenient. Overall, the price I paid for the room was fair, and I found the location to be convenient for exploring the city.

Despite the positives, there were a couple of areas that could be improved upon. the noise levels from the nightclub within the hotel were disruptive late into the night, making it challenging to get a good night's sleep.

This hotel offers great value for money, with reasonable prices for a stay in the heart of Dubai. The staff are pleasant and provide good room service. The basic amenities are well-maintained, and the rooms on higher floors with a King Bed ensure a comfortable stay. The good shower adds to the overall experience. Additionally, the breakfast served is a nice inclusion.

No significant negative aspects to mention.

The rooftop swimming pool was lit, and the tour desk helped us plan epic adventures at Burj Al Arab and Dubai Cruise Terminal. Plus, the nightclub was buzzing with energy, making our nights super fun!

It would be even more epic if they organized more activities for young party-goers like us.

We loved the cleanliness of the room with towels changed every day and toiletries in separate tubes, making it convenient for us to take to the beach. The hotel facilities were great, including a functional gym and a comfortable large bed with a separate table and chairs. We appreciated the hotel's location close to shops and a bus stop that takes us to the beach and Dubai Mall. The staff were caring and always greeted us with a smile.

Absolutely nothing to say about dislikes.

Ik had een fantastisch verblijf in dit hotel in Parijs. Eén van de beste aspecten was de airconditioning in de kamer. Ondanks het warme weer, kon ik heerlijk koel slapen en had ik geen last van de hitte. Gelukkig was de locatie van het hotel perfect, heel dicht bij de metro en winkelboulevards. Gelukkig het eten in het restaurant van het hotel was geweldig, heel vers en smaakvol. Het ontbijt was natuurlijk top. Zowel het personeel in het hotel als de bediening in het restaurant waren vriendelijk en behulpzaam. De bezienswaardigheden waren goed bereikbaar vanuit het hotel.

Het hotel was geweldig, er waren geen negatieve aspecten.

Our room was well-maintained and cozy with modern decor. The staff was quite helpful and friendly. The hotel's location was convenient with proximity to the International Modern Hospital and New Gold Souk building. Although the complimentary water was only available on the arrival day, we got a decent price for this value for money stay. we recommend this hotel.

The rooms at Smana Hotel Al Raffa are just so cozy and modern. They have everything I needed, from free WiFi to a minibar and a comfortable seating area. The clean bathrooms with bathrobes and slippers made me feel pampered. Not to mention, some rooms even have balconies with stunning city views. It truly felt like a home away from home for me.

I personally found the electric kettle a bit small. But hey, that's just me!

I chose this hotel for a work brainstorming session as it provides a banqueting room accommodating up to 150 people. The well-placed location suited my business and leisure travels alike.

The only service I missed for my work was the unavailability of a business center for urgent document printing.

The internet and wifi at this hotel are mind-blowingly strong and fast! You'll have no trouble streaming your favorite shows or staying connected with loved ones. The cleaning team does an amazing job, leaving the room sparkling clean and fresh every day at 3 pm. The bed is incredibly comfy, making it so easy to drift off to sleep and wake up feeling refreshed. The water pump is super strong, ensuring a fantastic shower every time. And if you're someone who loves the cold, the AC in the rooms will definitely make you freeze with delight! The staff at the front office deserves a jaw-dropping round of applause. They always greet you with a smile and their friendliness sets this hotel apart from the rest. From Mary Ann to Gladys and Bherita, each team member goes above and beyond to make your stay unforgettable. Special shoutout to the fabulous and charming Miss Imee, the supervisor who always knows how to make the right decisions and leaves you with a lasting smile. The rooms are incredibly comfortable and the entire place is always clean. I'll miss them all so much! Mwaaah! The receptionist was absolutely polite and humble, making the check-in and check-out process hassle-free. When you're welcomed with a smile, your stay automatically becomes comfortable.